Returns & Exchanges
At Books, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process makes exchanges and refunds effortless.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Place the unworn clothing with original tags attached into the original packaging to ensure the items are protected during transit.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a free home pickup.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing